Shanna Stringfield

"My first encounter with Ms.Carla was the best. She was so pleasant to speak with and was very patient with me as I was new to the procedures. She even made sure she called me back with good news about a discount I was offered. Great customer service skills and makes me feel like I can call on them with anything."

"When I tell you this office feels like family!! Carla especially, that’s my girl!! Everyone is always so helpful and goes above and beyond to assist. If your looking for an insurance home, this is the place. Great customer service, great rates, there’s nothing more I could really ask for. Thank you so much Carla and the Shanna Stringfield team!!"

"What a excellent great group of people, I worked with Carla and she was a ray of sunshine. She has taken her time and explained every question I had concerning home and car insurance. Due to this conversation, I switched my insurance from Progressive. (Who was charging me much more money). Best decision I made in 2022"

"Recently refinanced my home and had to change some options on my home owner policy. Carla helped me shift the policy, and changed some of my options. We were under a time crunch and I was teaching classes And couldn’t always talk to her directly.She left me specific voice messages and I was able to call her back with detailed responses. Her Knowledge of coverage and her patients got us through the process. Can’t thank her enough."

"Have always had a wonderful experience with Shanna for over 20 years; whether I was residing in DC, MD or VA. Yes, I’ve lived in all three areas over the years. When I had my jewelry stolen while traveling-Shanna came through with a replacement check. When I had a tree come through my roof, Shanna came through with reimbursement for roof , food and my hotel weekend stay. When I canceled my son’s whole life insurance policy, I didn’t have to wait long to receive my funds. I highly recommend using this specific State Farm Agency."

"I love Statefarm and Karla is always so nice to me like family. Some places treat you like a cuatomer but everytime I call and Karla answers I feel her blessings even when I would be late she keeps my life calm. I got you Gregory we are here for you. I love the service I get everytime I call. Bless you Karla"

"Just recently switched over coverage with State Farm.I wasn't that knowledgeable on the whole process and a bit nervous..But I have to say i'm so grateful for Shanna and Carla's help. Carla specifically helped me throughout the whole process. Not only was able to save a lot switching over, Carla answered every question that I had. I would definitely recommend them 100%."

"I really appreciate the services I receive from Shannon and her staff (Clara and Kelly) they are the most friendly people with State Farm you would ever want to associate with. Their location is in Laurel which is so close to me and convenient, I just love them. So if you want a friendly atmosphere come and see them. I have been with State Farm for over 15 years and will never change. Keep up the great work. Also I will recommend them to all my family and friends with 5 STARS!!"

"Shanna Stringfield runs her State Farm Office with so much care and concern. When I call with an issue or question the agent is knowledgeable and so pleasant - Kelli is one of my absolute favorites. When everyone in my family decided to buy a car, Kelli made the entire process so easy and stress free!! I highly recommend this office!!"

"I just wanted to send a shutout to Carla Cannon for the assistance that she provided to me. Customer service is a plus when you have a person like Carla on the other end of the phone. Thanks for your help. Shanna Stringfield will continue to be my State Farm insurance agent for years to come."

"This review is late but here it goes... I switched from an agent in Laurel to Bowie a few months ago not only because I had moved but because the service in Laurel was AWFUL. Within days of switching to Shannons office I received a welcome call & card. Within weeks I felt like a long time friend & now like family. I call the office & Kelli knows me & my needs within seconds of answering the call without me having to repeat my name or even give her a policy number! Now that's GREAT Customer Service!! This office & Kelli are beyond Great!! I can honestly say that they are the best out there!!"

"Shanna Stringfield, with State Farm (Mary, her first office mgr) has been my insurance agent/company for 30 years. Her current team that I have interacted with is Lawrence and Ms. Kellie, at one time Carolyn. Everyone is professional, yet makes you feel like family. My parents introduced Shanna to 4 of my siblings as their agent. She was so awesome, we embraced her and team as our agent. Shanna's office now services my sons and family. All this history to express how Shanna and her office team has been consistent, professional, knowledgeable, caring and personable. Thank you Shanna for being our State Farm agent! State Farm call center, you were there when I really needed you! Many thanks to you too!"