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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tam W

July 22, 2024

5  out of  5 rating by Tam W
"I have had nothing but positive experiences with everyone in this office. Carla in particular has been a joy to work with. She is very knowledgeable and provides excellent customer service. I recommend this office for all your insurance needs."
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Sherrie Downing

June 24, 2024

5  out of  5 rating by Sherrie Downing
"What can I say about this State Farm Office ran by Shanna Stringfield it is the best with exceptional people. Everyone, in the office has been there for me on a professional and personal level. I am writing today about Carla Cannon. She is such a people person and just her voice is calming to me on a stressful work day. Well last week I called Carla to request three quotes and then she told me I will email them to you. Carla is so efficient at her job. I purchased my vehicle over the weekend and I was nervous because Statefarm wasn't open the Saturday. I did a quote over the internet with a different company just to see what I would be working with $346.00. I wish I never made that move because I couldn't sleep at all Sunday night. Well when I spoke to Carla on Monday and she did my quote and explained the coverage and it was lower with Statefarm not just because I was getting a multi discount with my car but because of my home owners insurance. As usual Carla had a way to bring me peace. Also, Carla always points out different scenarios to make sure I make the right choice. The last time I purchased a car nine years ago I wasn't making any progress and Carla suggested to me to go back to the Dealership I purchased my current car at the time and well she was right. I was approved the same day and Carla made the insurance process so easy. Thanks again Carla."
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Robin Kelly

March 18, 2024

5  out of  5 rating by Robin Kelly
"I recently joined State Farm through a telephone call with Shannon. She was pleasant, professional, demonstrated expertise, and knowledge with all the many questions l had. I called back and spoke to her several times with additional questions. Shannon was patience and respectful every time. I felt confident leaving the insurance company l was with for over thirty years to join State Farm after our many conversations. Trust and believe, l had spoken to several insurance representatives before l had the pleasure of speaking with Shannon. I thank God for the opportunity to share my experience with Shannon. I not only saved money, but l hope to have the pleasure of staying with this company through her for many years to come. Thank you, Shannon for all you do for your clients and the community you serve. 👏 👏"
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Empress Meche

January 26, 2024

5  out of  5 rating by Empress Meche
"Great experience working with Carla. Very professional and attention to detail."
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Michele Thomas

January 23, 2024

5  out of  5 rating by Michele Thomas
"I trust and depend on the Stringfield and company for all my insurance needs. Shannon is the best and Carla is so helpful and accommodating. The entire team is responsive, knowledgeable and make difficult situations easy. Thank you, Carla for my last problem solve!"
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Mark Collins

January 12, 2024

5  out of  5 rating by Mark Collins
"Contacted Shanna Stringfield's office on 1/11/2024 after receiving notice from the MVA regarding a lapse in insurance for a totalled vehicle. Spoke with Carla and she was courteous, helpful and provided prompt customer service!!!"
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Diane T

January 9, 2024

5  out of  5 rating by Diane T
"Shanna, Kelli, and Carla are unmatched. These ladies are not only professionals in the insurance industry, they are my family. Kelli, thank you for the exceptional service you provided recently on bringing me back home to State Farm Insurance. Care, compassion, and concern is what you exhibit. I feel safe now."
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D Brown

January 9, 2024

5  out of  5 rating by D Brown
"I’ve been a member of the State Farm family for 25+ years and the service is still as good as the very first day. I have my car, home and life insurance with this company and I’ve never been disappointed. Shanna and Kelli are always available to assist and take care of issues quickly and thoroughly! I appreciate them!! 🫶🏽"
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Roli Good

December 27, 2023

5  out of  5 rating by Roli Good
"I have been a client of this office for 20+ years. I have my car and home insured with them. Shanna, Kelli and Carla are very responsive, professional, and a delight to work with. I have always gotten prompt responses via a phone call or an e-mail. I recently started working from home and contacted the office to see how this will affect my quote. Carla was very prompt with her responses. She kept me updated while awaiting a response to my inquiry. I cannot say enough about how happy I am with Shanna and her Team. I am a customer for as long as I have a car and home. Thank you Team!"
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tamerat teklewold

December 26, 2023

5  out of  5 rating by tamerat teklewold
"The entire office has been very helpful and cooperative."
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Deborah Donaldson

December 22, 2023

5  out of  5 rating by Deborah Donaldson
"Wonderful I am so happy with the service from State farm shanna Springfield wonderful staff friendly. I usually deal with Carla Cannon she is amazing super friendly and outstanding!!"
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katrina george

December 6, 2023

1  out of  5 rating by katrina george
"You will not help a loyal customer, your google rating will share this burden over my head that you could have helped me with. Helping people is 5 star worthy. Leaving them out to dry you get 1 star. Thanks for nothing. I can’t wait to find a cheaper quote to leave State Farm Shanna Stringfield office."
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Megan Tiemann

December 5, 2023

5  out of  5 rating by Megan Tiemann
"Kelli-Ann with Bowie MD State farm is wonderful. She always answers my emails quickly and efficiently and has been great to work with. Thank you for always being there."
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Ridwanul Haque Nibir

October 13, 2023

5  out of  5 rating by Ridwanul Haque Nibir
"Great client service from Carla, She handled very smoothly everything."
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Paulette Best

October 13, 2023

5  out of  5 rating by Paulette Best
"Been with state farm for over 30 years. Love the service and friendliness. Special shout out to Ms. Carla!"
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jacqueline odle

October 3, 2023

5  out of  5 rating by jacqueline odle
"Carla Cannon has always come through for me and my insurance needs. I really appreciate her patience. kindness along with helping me to understand each policy! God bless her as she continues to help others."
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Steven Emmert

September 29, 2023

5  out of  5 rating by Steven Emmert
"Carla is friendly, professional, and efficient. The whole process for me to get insurance was so much faster than I expected. I appreciate that! Thanks, Carla:)"
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Damion Taylor

September 28, 2023

5  out of  5 rating by Damion Taylor
"I have been a loyal and faithful client with this office for over 20 years. Kelly and Carla are sincerely the best. They are consistently reliable, knowledgeable, friendly and professional. They are always immediately ready and available to answer questions, concerns or address any issues I may have with my vehicles, home, policies or otherwise. This office has been like a member of my family and I am so truly grateful for their elite customer service. Shanna is blessed to have such a great staff and team!"
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Shahana Ahmed

September 26, 2023

5  out of  5 rating by Shahana Ahmed
"I have been a client with a homeowner policy for over 20 years and recently added car insurance as well. Carla was fantastic to work with, answering every question I possibly had and following up at every step of the way."
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Anna Skrupky

September 13, 2023

5  out of  5 rating by Anna Skrupky
"We are new to Maryland and found Shanna's office to be wonderful as we navigated changing our home owners and auto insurance to a new state. Communication was always clear, prompt, and friendly. Thank you especially to Kelli for all the time she spent on the phone with me talking through options."
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Doyle Ham -DPSCS-

September 5, 2023

5  out of  5 rating by Doyle Ham -DPSCS-
"I do not know how long I have been a client, but let me say, in all the many years, Ms. Shanna Stringfield, Ms. Carla and Ms. Kelly have been nothing but professional, courteous, helpful, kind, and very concerning of you as a person and not treated as just a client, The whole staff makes me feel like we are a family, and I love how they all will talk to you and ask if you are doing well, this is very rare, but I love the atmosphere and vibe that this office gives and they are all so pleasant everyday to you which says a lot, no matter how busy they are they each still will take the time to talk to you and make sure you are personally doing well and getting the right coverage for your needs , THANK YOU ALL FOR YOUR HELP GIVING TO ME AND MY NEEDS THROUGHOUT MANY YEARS OF COVERAGE."
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Lisa Smith-McKoy

August 26, 2023

5  out of  5 rating by Lisa Smith-McKoy
"I have been a client of Shanna Stringfield at State Farm for over 20 years! Shanna, Kelli and Carla have been absolutely amazing and their customer service is first-class! Every claim has been handled expeditiously and they always make sure that we are receiving the best rates and every applicable discount! They treat us like family and never miss calling and sending Birthday wishes or holiday greetings! You can’t go wrong with Shanna and her team!"
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August 23, 2023

5  out of  5 rating by Julian
"I’m a first time car owner and Carla gave me great advice that helped me through the buying process. She is very personable and feels like a family member. This a great office with great staff, they’ll take care of your for sure!"
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Jazz Avila

August 17, 2023

5  out of  5 rating by Jazz Avila
"Ms. Carla has been an amazing help, as I recently had to move from another state and had to transfer my car insurance. She is amiable, patient, efficient and replies promptly to my questions. I know I am in good hands with Shanna, Carla and the rest of the team."
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Claudia Garnier

July 25, 2023

5  out of  5 rating by Claudia Garnier
"I've always received high quality customer service at Shanna's office over the years. I had the opportunity to speak with Carla and the quality of service was amazing. She provided me with the best rates and made me feel valued as a customer."