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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Monica Douglas

May 22, 2023

5  out of  5 rating by Monica Douglas
"Having an independent agent is so much better than dealing with the main company. Shanna Stringfield's office always goes above and beyond in assisting with insurance needs. Kelli plays a major role in the success of the office. Kelli has assisted me with obtaining and maintaining car, home and business policies. She stays on top of things and has a great attitude while doing it. I have nothing but great things to say about this office."

Ferman Roane

May 20, 2023

5  out of  5 rating by Ferman Roane
"Absolutely great business"


May 10, 2023

5  out of  5 rating by K L
"I’ve been a customer with Shanna S and her team for a few years. Best decision I made. I saved on both our homeowner and auto policies. Shanna and her staff especially (Kelli) are the consummate professionals and easy to work with. Most recently, I had to add a male, teen driver to my policy and I worked with Kelli and she worked diligently to find me all the available discounts that could be applied and she found us a great rate. I would never go anywhere else for my insurance needs!"

LaToria Jackson

April 28, 2023

5  out of  5 rating by LaToria Jackson
"I’ve been a long time client of Shanna Stringfield’s and I just wanted to let you know that it is such a pleasure to work with both Kelli and Carla. Each time I call, they are extremely pleasant, patient and knowledgeable. I know people don’t often get the recognition they deserve, so I wanted to just say they both are amazing."


April 14, 2023

5  out of  5 rating by L C
"I just love, love Shanna and her staff (especially Kelli). Shanna has been my insurance agent for several years, and so far…..I will not consider switching to anyone else. This agency have a real caring, family-style spirit thriving in it. While all staff are very helpful……I feel Kelli is amazing!!! She is very patient, thorough, knowledgeable, and caring. If you are not already a client of Shanna Stringfield……I highly recommend you step on over."

Ashley Giron

March 17, 2023

5  out of  5 rating by Ashley Giron
"I had an excellent experience at Shanna's agency. Carla was very patient; she listened carefully to my needs and followed up to ensure everything was correct. I also receive holiday cards from the office, which is a very nice gesture. I highly recommend them!"

Erica Crews

March 16, 2023

5  out of  5 rating by Erica Crews
"Carla is a great sales representative, always so helpful and patient when asking questions concerning my quotes. I would definitely refer this office to assist you insurance coverage. 👌"

Sheena W

February 27, 2023

5  out of  5 rating by Sheena W
"Carla over at the agency was very helpful before, during and after switching my insurance over to Statefarm. She helped my mortgage company get the info they needed for payments as well as called me days later to deliver more great news. I’m very pleased with being back with good neighbors. Thanks Shanna and team"

Josianne Butler

February 23, 2023

5  out of  5 rating by Josianne Butler
"Wow! Shanna’s branch of State Farm isn’t just a business, it’s like family. I get birthday, Thanksgiving and Christmas cards from their office every year. If that’s not enough, when my husband passed away, I got a beautiful plant from the office. Kelli is always so helpful. When I forget to make a payment, I get a friendly reminder, and Kelli is so helpful in making arrangements for payment. I won’t be surprised if my car breaks down and I call them for a ride, they would be willing. (I haven’t had to do that yet.) My son and daughter are covered with Shanna also. You’ve got clients for life! Thank you for your service to us."


February 21, 2023

5  out of  5 rating by N R
"My family and I have had State Farm for over 20 plus years now and we love them!!! Carla and Kelli are so awesome!!! Both of them are very informative, good at there jobs, friendly , professional. I would recommend State Farm."

Tonya Terrell

February 21, 2023

5  out of  5 rating by Tonya Terrell
"I have been with Shanna and her team for over 20 years. Kelli and Carla are the best, they are personable and understanding. When a situation arises, I call the office and they do not get off the phone until the situation is resolved. I highly recommend Shanna and her team, for all/any of your insurance needs. You will not be disappointed!"

Mildred D. Muhammad

February 21, 2023

5  out of  5 rating by Mildred D. Muhammad
"Kelli is amazing. She helped me and my daughter to receive the best options for our car insurance as well as bundling renters insurance. I appreciate her willingness to go the extra mile for our safety! Thank you so much Kelli.💞"

Chris Bailey

February 17, 2023

5  out of  5 rating by Chris Bailey
"BEST CUSTOMER SERVICE EVER!!! I relocated to Florida and have had to transfer my policy. Shanna and staff have been AMAZING with helping to answer questions that the Florida office has not been able to. I'm going to miss this level of customer service. More than 5 stars!"

Yvonne Hairston-Branson

February 4, 2023

5  out of  5 rating by Yvonne Hairston-Branson
"Thank you for being there for me for over 20 years. I appreciate your professionalism and your extensive knowledge of the insurance industry. I know that I am well protected."

Calvin Brown

January 27, 2023

5  out of  5 rating by Calvin Brown
"Wow can't believe 30 plus years with Shanna Stringfield now she servicing my kids insurance needs as well Shanna, Kelli, and Carla feels like family always takes care of my family insurance needs"

Tawana R

January 13, 2023

5  out of  5 rating by Tawana R
"I recently joined Shanna's office. They have been very helpful. Kelli in particular has been great! They are very attentive and worked to provide me with the best discounts."

Jeremy Conroy

January 6, 2023

5  out of  5 rating by Jeremy Conroy
"I mistakenly filled out my renters insurance wrong online and needed it fixed and turned within a day. They not only got it done but followed up with me to make sure I had everything I needed. Great service!"

Ken Springfield

January 5, 2023

5  out of  5 rating by Ken Springfield
"I've been a customer of Shanna's office since the late 80', and over the decades - as my needs evolved (coverage for multiple cars, spouse, children), the team has continued to hit the mark. My most recent modification involved obtaining coverage for an additional home. I worked w/Kelli prior to the purchase - she was amazing, patiently walking me through the questions that ensured the best coverage for my situation. It's just always an easy exercise... Comforting to work w/people who keep up with all the moving pieces."

Lynette Epps

December 28, 2022

5  out of  5 rating by Lynette Epps
"The response time is exceptional and has never been an issue after years of service with this company. I highly recommend this agent to my family and friends!"

Benita Smith

December 28, 2022

5  out of  5 rating by Benita Smith
"My experience with the staff in this office has always been exceptional!!! Carla, has gone above and beyond to assist me in my recent policy changes. I highly recommend this office and commend them for their true customer service👏"

Awan Jay Wye

December 27, 2022

5  out of  5 rating by Awan Jay Wye
"Hi, I've been with State Farm and Ms. Shanna since 1987 and there's a reason why I've been here this long. Her and her staff and have been nothing short of amazing! I can always count on them to help me with all of my insurance needs. Carla Cannon always goes that extra mile to ensure my needs are met and Ms. Kelly has always been there for me as well. Thank you, Ms. Stringfield!!!"

Richard Pratt

December 15, 2022

5  out of  5 rating by Richard Pratt


December 10, 2022

5  out of  5 rating by Brenda
"Ms Shanna Stringfield has provided me with impeccable service for more than 21 years. I walked into her office as a 1st time homebuyer and it’s been consistent excellent service and generous support from day one. With all the challenges of homeownership- it is so good to know that my homeowner insurer has my back. I am so grateful to Ms Stringfield and her staff for all these years of an exceptional service. I look forward to many more years of this great support. Thank you so much."

John Bloomquist

December 9, 2022

5  out of  5 rating by John Bloomquist
"We worked with Carla and we saved nearly 17% on our insurance and we got even better coverage (and more accurate coverage) than from our previous provider."

Linda Underwood

December 2, 2022

5  out of  5 rating by Linda Underwood
"Shanna's office is wonderful! Carla was amazing! She was very professional, knowledgeable, courteous and thorough. She made my transition from another company very easy and efficient. I would recommend this office to everyone!"