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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Sebo

November 28, 2024

5  out of  5
rating by Cindy Sebo
"Big thanks to Kelli for assisting me with my home and car insurance needs. She's been a pleasure to be serviced by, and I look forward to continued excellent service. Kudos to Kelli!"
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iamzozi

November 18, 2024

5  out of  5
rating by iamzozi
"Awesome service! readily available and talk you through all the options in your policy to enable you to make an informed decision. You can't go wrong"
We responded:
"Thank you so much! I’m glad to hear you had an awesome experience and felt supported in understanding your policy options. We’re always here to help you make the best decisions. Let us know if you ever need anything! - Shanna"
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Chelsea Kaneza

November 15, 2024

5  out of  5
rating by Chelsea Kaneza
"Carla Cannon is the best of the best. she’s knowledgeable, patient and friendly. I had a little issue with my driver’s license and was having an issue getting a car insurance, Carla went above and beyond to find me a good quote and told me everything I needed to fix my little issue. I would 10000% recommend to anyone because she is so good at her job. Thank you and appreciate you so much Carla."
We responded:
"Thank you, Chelsea! Carla truly is amazing, and we're lucky to have her on the team. It’s great to hear how she went above and beyond to help you out. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to reach out. – Shanna "
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Dal Wade

November 12, 2024

5  out of  5
rating by Dal Wade
"I have been with State Farm Insurance since the age of 16 and can honestly say that the excellent service is what keeps me here over time. I recently purchased a new vehicle over the weekend. I contacted Carla Cannon at Shanna Stringfield's office to get coverage and she immediately went to work on getting quote in place for review. Carla asked the right questions, confirmed and answered all of my questions and even saved me on my quote due to additional coverages that I have in place that she took the time to research and to make me aware of on her end. Carla had the quote ready for review the next day and I was able to get coverage with no worries on my end. I can honestly say that when I call into my State Farm Office, good or bad, Carla makes the calls and my requests seamless... Everyone in Shanna's office goes above and beyond the call of duty to get things done in an efficient and expedient manner. I couldn't ask for anything more. Great service all around..."
We responded:
"Dal, thank you for such a kind review! I am thrilled that Carla was able to help and that you have had a positive experience working with us! Please don’t hesitate to reach out if questions come up. – Shanna "
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Regina Murray

October 31, 2024

5  out of  5
rating by Regina Murray
"Outstanding person"
We responded:
"Thank you, Regina! I appreciate your support! If you have any questions, please feel free to reach out. - Shanna "
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Barbara Bethel

October 28, 2024

5  out of  5
rating by Barbara Bethel
"It's wonderful talking to the ladies in the office they are very knowledgeable , Helpful and they treat you like Family I would and have told friends and family members ,co workers what a great insurance company they are I will always recommend State Farm and Ms Springfield office to everyone Thank You For all your years of Service to me"
We responded:
"Thank you for the kind review! I am so happy you’ve had a positive experience working with my team. We appreciate your support, please reach out if any questions come up. - Shanna "
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Clifton White

October 28, 2024

5  out of  5
rating by Clifton White
"The service is excellent"
We responded:
"Thank you, Clifton! I am glad that you had a positive experience working with us! If you have any more questions, please reach out! - Shanna "
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Etta Jones

October 10, 2024

5  out of  5
rating by Etta Jones
"I had a great experience. Very professional, patient, and thorough. I was extremely anxious about finding new insurance and she was extremely helpful and calming throughout the whole process. Grateful to have found this agency."
We responded:
"Etta, we’re so glad to hear that you had such a positive experience! It’s wonderful that our team was able to make you comfortable and guide you through the process with patience and knowledge. Thank you for choosing us! - Shanna "
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daniel jenkins

October 2, 2024

5  out of  5
rating by daniel jenkins
"I have been with State Farm, agent: Shanna Stringfield for over 25yrs.and i can say that whenever I've had any insurance issues her and her team was there to help including Ms.Carla Cannon. Thank you guys for your years of Great Service 👍."
We responded:
"Thank you, Daniel, for being with our team for over 25 years! It’s wonderful to hear that we have provided both consistent and good customer service. We appreciate your loyalty and support so much over the years! - Shanna "
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Misha Nicole

September 27, 2024

1  out of  5
rating by Misha Nicole
"Kelli is very rude she seemed very racist she’s very rude and jealous I was added to my Fiancé policy and she did not want to share any information because she had her own way of doing things watch out for Kelli when you call you will see!!!"
We responded:
"Misha, we’re sorry to hear about your experience and take concerns like this very seriously. I’d like to invite you to stop by the office to meet my team and me. We’d appreciate the opportunity to address it directly. Kelli is obligated to protect our customer’s information…it’s a privacy concern. I’m sorry you got the wrong impression, and we look forward to meeting you. We also want to congratulate you on your engagement! – Thank you, Shanna "
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Curtis Eady

September 25, 2024

5  out of  5
rating by Curtis Eady
"It’s five stars all the way for me. The service I received from my agent was outstanding. I’m going to tell all my friends and associates about the good service I receive from State Farm. Here’s is a little footnote, maybe be a little corny, but Jake from State Farm has nothing on Shanna stringfield."
We responded:
"We love the enthusiasm and amazing feedback, Curtis! Thank you for the glowing 5-star review and for the shoutout to our staff! We’re thrilled we provided you with such good customer service and thanks for taking the time to share your kind words! - Shanna"
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Lauryn kinard

September 18, 2024

5  out of  5
rating by Lauryn kinard
"Ms. Carla is the best! I moved recently and she gave me some great advice. She is a pleasure to work with."
We responded:
"Thank you for the kind words, Lauryn! We’re so glad to hear that Carla was able to provide you with helpful insight during your move. She truly enjoys helping our customers, and it’s wonderful to know she made the process as simple as possible for you. We’re lucky to have her on the Shanna Stringfield - State Farm Insurance team! - Shanna"
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Francisca Acquah

September 17, 2024

5  out of  5
rating by Francisca Acquah
"I have had my insurance through this office for many years. They're great people. Carla and Kelli are always patient, knowledgeable, and thorough. I recently had an issue with my mortgage company not sending my home insurance payment on time, and Kelli went above and beyond to help resolve the issue. I am happy having them 😊."
We responded:
"Thank you, Francisca, for being such a loyal customer of Shanna Stringfield - State Farm Insurance over the years! We’re thrilled to hear that Carla and Kelli have consistently provided you with patient, knowledgeable, and thorough service. It’s wonderful to know Kelli went above and beyond to assist with your situation. We’re so glad you’re happy with us and your kind words mean so much! -Shanna"
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Tam W

July 22, 2024

5  out of  5
rating by Tam W
"I have had nothing but positive experiences with everyone in this office. Carla in particular has been a joy to work with. She is very knowledgeable and provides excellent customer service. I recommend this office for all your insurance needs."
We responded:
" Thank you, Tam, for sharing your positive experiences with our office! We're thrilled to hear that Carla has been a joy to work with and provides good and personalized customer service. Your recommendation means a lot to us! -Shanna "
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Sherrie Downing

June 24, 2024

5  out of  5
rating by Sherrie Downing
"What can I say about this State Farm Office ran by Shanna Stringfield it is the best with exceptional people. Everyone, in the office has been there for me on a professional and personal level. I am writing today about Carla Cannon. She is such a people person and just her voice is calming to me on a stressful work day. Well last week I called Carla to request three quotes and then she told me I will email them to you. Carla is so efficient at her job. I purchased my vehicle over the weekend and I was nervous because Statefarm wasn't open the Saturday. I did a quote over the internet with a different company just to see what I would be working with $346.00. I wish I never made that move because I couldn't sleep at all Sunday night. Well when I spoke to Carla on Monday and she did my quote and explained the coverage and it was lower with Statefarm not just because I was getting a multi discount with my car but because of my home owners insurance. As usual Carla had a way to bring me peace. Also, Carla always points out different scenarios to make sure I make the right choice. The last time I purchased a car nine years ago I wasn't making any progress and Carla suggested to me to go back to the Dealership I purchased my current car at the time and well she was right. I was approved the same day and Carla made the insurance process so easy. Thanks again Carla."
We responded:
"Sherrie, thanks for sharing your wonderful experience with our State Farm office and especially with Carla. We're thrilled to hear that her efficiency, patience, demeanor, and helpful assistance have consistently brought you great service and positive experiences. Your super kind feedback means the world to us! - Shanna"
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Robin Kelly

March 18, 2024

5  out of  5
rating by Robin Kelly
"I recently joined State Farm through a telephone call with Shannon. She was pleasant, professional, demonstrated expertise, and knowledge with all the many questions l had. I called back and spoke to her several times with additional questions. Shannon was patience and respectful every time. I felt confident leaving the insurance company l was with for over thirty years to join State Farm after our many conversations. Trust and believe, l had spoken to several insurance representatives before l had the pleasure of speaking with Shannon. I thank God for the opportunity to share my experience with Shannon. I not only saved money, but l hope to have the pleasure of staying with this company through her for many years to come. Thank you, Shannon for all you do for your clients and the community you serve. 👏 👏"
We responded:
"Thank you so much for your heartfelt review, Robin! 🌟 I’m glad Carla was able to assist you in transitioning to State Farm, and I'm thrilled to hear that you had such a positive experience with her. 😊 Your trust and confidence mean the world to us, and we’re honored to have the opportunity to serve you for many years to come. 🛡️💼 If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Shanna Stringfield State Farm Agent office! 🚗🏡"
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Empress Meche

January 26, 2024

5  out of  5
rating by Empress Meche
"Great experience working with Carla. Very professional and attention to detail."
We responded:
"Thank you so much for your 5-star review! We are so happy to hear that Carla was able to assist you with your insurance needs. I agree, she is very professional, and we are lucky to have you both in the Shanna Stringfield State Farm family! Give us a call or stop by our office if there is anything else we can do for you!"
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Michele Thomas

January 23, 2024

5  out of  5
rating by Michele Thomas
"I trust and depend on the Stringfield and company for all my insurance needs. Shannon is the best and Carla is so helpful and accommodating. The entire team is responsive, knowledgeable and make difficult situations easy. Thank you, Carla for my last problem solve!"
We responded:
"Hi Michele, thank you so much for your kind words! We're thrilled to hear that you trust and depend on our team at Shanna Stringfield State Farm for all your insurance needs. It's wonderful to know that we have provided the greatest service, with Carla being particularly helpful and accommodating in solving your last concern. We're committed to being responsive, knowledgeable, and making difficult situations easy for our valued customers. If you ever have more questions or need assistance, feel free to reach out. Your trust means the world to us! 🌟🤝"
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Mark Collins

January 12, 2024

5  out of  5
rating by Mark Collins
"Contacted Shanna Stringfield's office on 1/11/2024 after receiving notice from the MVA regarding a lapse in insurance for a totalled vehicle. Spoke with Carla and she was courteous, helpful and provided prompt customer service!!!"
We responded:
"Mark, thank you for reaching out, and I'm glad Carla from Shanna Stringfield State Farm provided courteous and prompt customer service. We're here to assist you with any insurance needs you may have. If you have further questions or need assistance, feel free to contact us anytime!"
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Diane T

January 9, 2024

5  out of  5
rating by Diane T
"Shanna, Kelli, and Carla are unmatched. These ladies are not only professionals in the insurance industry, they are my family. Kelli, thank you for the exceptional service you provided recently on bringing me back home to State Farm Insurance. Care, compassion, and concern is what you exhibit. I feel safe now."
We responded:
"Diane, it warms our hearts to hear such kind words. We consider our customers family, and we're thrilled Kelli could provide you with exceptional service. Your safety and satisfaction are our top priorities. Thank you for being a valued part of our Shanna Stringfield State Farm family! We've missed you!"
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D Brown

January 9, 2024

5  out of  5
rating by D Brown
"I’ve been a member of the State Farm family for 25+ years and the service is still as good as the very first day. I have my car, home and life insurance with this company and I’ve never been disappointed. Shanna and Kelli are always available to assist and take care of issues quickly and thoroughly! I appreciate them!! 🫶🏽"
We responded:
"D, we appreciate your loyalty over the past 25+ years. I, Kelli, and the team are committed to delivering the same excellent service from day one. We're here to assist with all your insurance needs promptly and thoroughly. Thank you for choosing us! - Shanna Stringfield State Farm Insurance in Bowie, MD"
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Roli Good

December 27, 2023

5  out of  5
rating by Roli Good
"I have been a client of this office for 20+ years. I have my car and home insured with them. Shanna, Kelli and Carla are very responsive, professional, and a delight to work with. I have always gotten prompt responses via a phone call or an e-mail. I recently started working from home and contacted the office to see how this will affect my quote. Carla was very prompt with her responses. She kept me updated while awaiting a response to my inquiry. I cannot say enough about how happy I am with Shanna and her Team. I am a customer for as long as I have a car and home. Thank you Team!"
We responded:
"Roli, your continued trust for 20+ years with Shanna Stringfield State Farm means the world to us. I, Kelli, and Carla take pride in providing responsive and professional service. We're delighted to be part of your journey and appreciate your kind words. "
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tamerat teklewold

December 26, 2023

5  out of  5
rating by tamerat teklewold
"The entire office has been very helpful and cooperative."
We responded:
"Tamerat, we're glad to hear our office has been helpful and cooperative. If you ever have questions or need assistance, don't hesitate to reach out. We're here for you! - Shanna Stringfield State Farm Insurance in Bowie"
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Deborah Donaldson

December 22, 2023

5  out of  5
rating by Deborah Donaldson
"Wonderful I am so happy with the service from State farm shanna Springfield wonderful staff friendly. I usually deal with Carla Cannon she is amazing super friendly and outstanding!!"
We responded:
"Deborah, thank you for the wonderful feedback! We're thrilled to hear you're happy with the service from the Shanna Stringfield State Farm office, and Carla appreciates the kind words. If you need anything in the future, we're here for you!"
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katrina george

December 6, 2023

1  out of  5
rating by katrina george
"You will not help a loyal customer, your google rating will share this burden over my head that you could have helped me with. Helping people is 5 star worthy. Leaving them out to dry you get 1 star. Thanks for nothing. I can’t wait to find a cheaper quote to leave State Farm Shanna Stringfield office."