State Farm® Insurance Agent Shanna Stringfield

"I had a great experience with kelli! She was friendly, knowledgeable, and answered all my questions. She made the process easy and stress-free. Highly recommend her!"

"I cannot even say how amazing and helpful Kelli was with me when asking for urgent quote and right after issuing both auto and renters insurances. Kelli was not only great but she was fast, efficient and made everything so easy for me to be able to change my insurance policies within hours. I absolutely recommend contacting Shanna office. Thanks so much Kelli for your patience, graceful and understanding attitude and for your professionalism."

""I can’t say enough great things about my insurance agent, Shanna. Recently, there was a misunderstanding with my policy, and I was feeling overwhelmed and unsure of how to resolve it. Shanna stepped in immediately and went above and beyond to make things right. She took the time to listen to my concerns, thoroughly investigated the issue, and worked tirelessly to find a solution that worked for me. Not only did she resolve the situation quickly, but she also kept me updated every step of the way and ensured I felt supported throughout the process. Her professionalism, dedication, and genuine care for her clients truly set her apart. If you’re looking for an insurance agent who will go the extra mile to take care of you, I highly recommend Shanna."

"Big thanks to Kelli for assisting me with my home and car insurance needs. She's been a pleasure to be serviced by, and I look forward to continued excellent service. Kudos to Kelli!"

"Awesome service! readily available and talk you through all the options in your policy to enable you to make an informed decision. You can't go wrong"

"Carla Cannon is the best of the best. she’s knowledgeable, patient and friendly. I had a little issue with my driver’s license and was having an issue getting a car insurance, Carla went above and beyond to find me a good quote and told me everything I needed to fix my little issue. I would 10000% recommend to anyone because she is so good at her job. Thank you and appreciate you so much Carla."

"I have been with State Farm Insurance since the age of 16 and can honestly say that the excellent service is what keeps me here over time. I recently purchased a new vehicle over the weekend. I contacted Carla Cannon at Shanna Stringfield's office to get coverage and she immediately went to work on getting quote in place for review. Carla asked the right questions, confirmed and answered all of my questions and even saved me on my quote due to additional coverages that I have in place that she took the time to research and to make me aware of on her end. Carla had the quote ready for review the next day and I was able to get coverage with no worries on my end. I can honestly say that when I call into my State Farm Office, good or bad, Carla makes the calls and my requests seamless... Everyone in Shanna's office goes above and beyond the call of duty to get things done in an efficient and expedient manner. I couldn't ask for anything more. Great service all around..."

"Outstanding person"

"It's wonderful talking to the ladies in the office they are very knowledgeable , Helpful and they treat you like Family I would and have told friends and family members ,co workers what a great insurance company they are I will always recommend State Farm and Ms Springfield office to everyone Thank You For all your years of Service to me"

"The service is excellent"

"I had a great experience. Very professional, patient, and thorough. I was extremely anxious about finding new insurance and she was extremely helpful and calming throughout the whole process. Grateful to have found this agency."

"I have been with State Farm, agent: Shanna Stringfield for over 25yrs.and i can say that whenever I've had any insurance issues her and her team was there to help including Ms.Carla Cannon. Thank you guys for your years of Great Service 👍."

"Kelli is very rude she seemed very racist she’s very rude and jealous I was added to my Fiancé policy and she did not want to share any information because she had her own way of doing things watch out for Kelli when you call you will see!!!"

"It’s five stars all the way for me. The service I received from my agent was outstanding. I’m going to tell all my friends and associates about the good service I receive from State Farm. Here’s is a little footnote, maybe be a little corny, but Jake from State Farm has nothing on Shanna stringfield."

"Ms. Carla is the best! I moved recently and she gave me some great advice. She is a pleasure to work with."

"I have had my insurance through this office for many years. They're great people. Carla and Kelli are always patient, knowledgeable, and thorough. I recently had an issue with my mortgage company not sending my home insurance payment on time, and Kelli went above and beyond to help resolve the issue. I am happy having them 😊."

"I have had nothing but positive experiences with everyone in this office. Carla in particular has been a joy to work with. She is very knowledgeable and provides excellent customer service. I recommend this office for all your insurance needs."

"What can I say about this State Farm Office ran by Shanna Stringfield it is the best with exceptional people. Everyone, in the office has been there for me on a professional and personal level. I am writing today about Carla Cannon. She is such a people person and just her voice is calming to me on a stressful work day. Well last week I called Carla to request three quotes and then she told me I will email them to you. Carla is so efficient at her job. I purchased my vehicle over the weekend and I was nervous because Statefarm wasn't open the Saturday. I did a quote over the internet with a different company just to see what I would be working with $346.00. I wish I never made that move because I couldn't sleep at all Sunday night. Well when I spoke to Carla on Monday and she did my quote and explained the coverage and it was lower with Statefarm not just because I was getting a multi discount with my car but because of my home owners insurance. As usual Carla had a way to bring me peace. Also, Carla always points out different scenarios to make sure I make the right choice. The last time I purchased a car nine years ago I wasn't making any progress and Carla suggested to me to go back to the Dealership I purchased my current car at the time and well she was right. I was approved the same day and Carla made the insurance process so easy. Thanks again Carla."

"I recently joined State Farm through a telephone call with Shannon. She was pleasant, professional, demonstrated expertise, and knowledge with all the many questions l had. I called back and spoke to her several times with additional questions. Shannon was patience and respectful every time. I felt confident leaving the insurance company l was with for over thirty years to join State Farm after our many conversations. Trust and believe, l had spoken to several insurance representatives before l had the pleasure of speaking with Shannon. I thank God for the opportunity to share my experience with Shannon. I not only saved money, but l hope to have the pleasure of staying with this company through her for many years to come. Thank you, Shannon for all you do for your clients and the community you serve. 👏 👏"

"Great experience working with Carla. Very professional and attention to detail."

"I trust and depend on the Stringfield and company for all my insurance needs. Shannon is the best and Carla is so helpful and accommodating. The entire team is responsive, knowledgeable and make difficult situations easy. Thank you, Carla for my last problem solve!"

"Contacted Shanna Stringfield's office on 1/11/2024 after receiving notice from the MVA regarding a lapse in insurance for a totalled vehicle. Spoke with Carla and she was courteous, helpful and provided prompt customer service!!!"

"Shanna, Kelli, and Carla are unmatched. These ladies are not only professionals in the insurance industry, they are my family. Kelli, thank you for the exceptional service you provided recently on bringing me back home to State Farm Insurance. Care, compassion, and concern is what you exhibit. I feel safe now."

"I’ve been a member of the State Farm family for 25+ years and the service is still as good as the very first day. I have my car, home and life insurance with this company and I’ve never been disappointed. Shanna and Kelli are always available to assist and take care of issues quickly and thoroughly! I appreciate them!! 🫶🏽"

"I have been a client of this office for 20+ years. I have my car and home insured with them. Shanna, Kelli and Carla are very responsive, professional, and a delight to work with. I have always gotten prompt responses via a phone call or an e-mail. I recently started working from home and contacted the office to see how this will affect my quote. Carla was very prompt with her responses. She kept me updated while awaiting a response to my inquiry. I cannot say enough about how happy I am with Shanna and her Team. I am a customer for as long as I have a car and home. Thank you Team!"