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Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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daniel jenkins

October 2, 2024

5  out of  5
rating by daniel jenkins
"I have been with State Farm, agent: Shanna Stringfield for over 25yrs.and i can say that whenever I've had any insurance issues her and her team was there to help including Ms.Carla Cannon. Thank you guys for your years of Great Service ๐Ÿ‘."
We responded:
"Thank you, Daniel, for being with our team for over 25 years! Itโ€™s wonderful to hear that we have provided both consistent and good customer service. We appreciate your loyalty and support so much over the years! - Shanna "
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Misha Nicole

September 27, 2024

1  out of  5
rating by Misha Nicole
"Kelli is very rude she seemed very racist sheโ€™s very rude and jealous I was added to my Fiancรฉ policy and she did not want to share any information because she had her own way of doing things watch out for Kelli when you call you will see!!!"
We responded:
"Misha, weโ€™re sorry to hear about your experience and take concerns like this very seriously. Iโ€™d like to invite you to stop by the office to meet my team and me. Weโ€™d appreciate the opportunity to address it directly. Kelli is obligated to protect our customerโ€™s informationโ€ฆitโ€™s a privacy concern. Iโ€™m sorry you got the wrong impression, and we look forward to meeting you. We also want to congratulate you on your engagement! โ€“ Thank you, Shanna "
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Curtis Eady

September 25, 2024

5  out of  5
rating by Curtis Eady
"Itโ€™s five stars all the way for me. The service I received from my agent was outstanding. Iโ€™m going to tell all my friends and associates about the good service I receive from State Farm. Hereโ€™s is a little footnote, maybe be a little corny, but Jake from State Farm has nothing on Shanna stringfield."
We responded:
"We love the enthusiasm and amazing feedback, Curtis! Thank you for the glowing 5-star review and for the shoutout to our staff! Weโ€™re thrilled we provided you with such good customer service and thanks for taking the time to share your kind words! - Shanna"
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Lauryn kinard

September 18, 2024

5  out of  5
rating by Lauryn kinard
"Ms. Carla is the best! I moved recently and she gave me some great advice. She is a pleasure to work with."
We responded:
"Thank you for the kind words, Lauryn! Weโ€™re so glad to hear that Carla was able to provide you with helpful insight during your move. She truly enjoys helping our customers, and itโ€™s wonderful to know she made the process as simple as possible for you. Weโ€™re lucky to have her on the Shanna Stringfield - State Farm Insurance team! - Shanna"
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Francisca Acquah

September 17, 2024

5  out of  5
rating by Francisca Acquah
"I have had my insurance through this office for many years. They're great people. Carla and Kelli are always patient, knowledgeable, and thorough. I recently had an issue with my mortgage company not sending my home insurance payment on time, and Kelli went above and beyond to help resolve the issue. I am happy having them ๐Ÿ˜Š."
We responded:
"Thank you, Francisca, for being such a loyal customer of Shanna Stringfield - State Farm Insurance over the years! Weโ€™re thrilled to hear that Carla and Kelli have consistently provided you with patient, knowledgeable, and thorough service. Itโ€™s wonderful to know Kelli went above and beyond to assist with your situation. Weโ€™re so glad youโ€™re happy with us and your kind words mean so much! -Shanna"
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Tam W

July 22, 2024

5  out of  5
rating by Tam W
"I have had nothing but positive experiences with everyone in this office. Carla in particular has been a joy to work with. She is very knowledgeable and provides excellent customer service. I recommend this office for all your insurance needs."
We responded:
" Thank you, Tam, for sharing your positive experiences with our office! We're thrilled to hear that Carla has been a joy to work with and provides good and personalized customer service. Your recommendation means a lot to us! -Shanna "
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Sherrie Downing

June 24, 2024

5  out of  5
rating by Sherrie Downing
"What can I say about this State Farm Office ran by Shanna Stringfield it is the best with exceptional people. Everyone, in the office has been there for me on a professional and personal level. I am writing today about Carla Cannon. She is such a people person and just her voice is calming to me on a stressful work day. Well last week I called Carla to request three quotes and then she told me I will email them to you. Carla is so efficient at her job. I purchased my vehicle over the weekend and I was nervous because Statefarm wasn't open the Saturday. I did a quote over the internet with a different company just to see what I would be working with $346.00. I wish I never made that move because I couldn't sleep at all Sunday night. Well when I spoke to Carla on Monday and she did my quote and explained the coverage and it was lower with Statefarm not just because I was getting a multi discount with my car but because of my home owners insurance. As usual Carla had a way to bring me peace. Also, Carla always points out different scenarios to make sure I make the right choice. The last time I purchased a car nine years ago I wasn't making any progress and Carla suggested to me to go back to the Dealership I purchased my current car at the time and well she was right. I was approved the same day and Carla made the insurance process so easy. Thanks again Carla."
We responded:
"Sherrie, thanks for sharing your wonderful experience with our State Farm office and especially with Carla. We're thrilled to hear that her efficiency, patience, demeanor, and helpful assistance have consistently brought you great service and positive experiences. Your super kind feedback means the world to us! - Shanna"
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Robin Kelly

March 18, 2024

5  out of  5
rating by Robin Kelly
"I recently joined State Farm through a telephone call with Shannon. She was pleasant, professional, demonstrated expertise, and knowledge with all the many questions l had. I called back and spoke to her several times with additional questions. Shannon was patience and respectful every time. I felt confident leaving the insurance company l was with for over thirty years to join State Farm after our many conversations. Trust and believe, l had spoken to several insurance representatives before l had the pleasure of speaking with Shannon. I thank God for the opportunity to share my experience with Shannon. I not only saved money, but l hope to have the pleasure of staying with this company through her for many years to come. Thank you, Shannon for all you do for your clients and the community you serve. ๐Ÿ‘ ๐Ÿ‘"
We responded:
"Thank you so much for your heartfelt review, Robin! ๐ŸŒŸ Iโ€™m glad Carla was able to assist you in transitioning to State Farm, and I'm thrilled to hear that you had such a positive experience with her. ๐Ÿ˜Š Your trust and confidence mean the world to us, and weโ€™re honored to have the opportunity to serve you for many years to come. ๐Ÿ›ก๏ธ๐Ÿ’ผ If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Shanna Stringfield State Farm Agent office! ๐Ÿš—๐Ÿก"
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Empress Meche

January 26, 2024

5  out of  5
rating by Empress Meche
"Great experience working with Carla. Very professional and attention to detail."
We responded:
"Thank you so much for your 5-star review! We are so happy to hear that Carla was able to assist you with your insurance needs. I agree, she is very professional, and we are lucky to have you both in the Shanna Stringfield State Farm family! Give us a call or stop by our office if there is anything else we can do for you!"
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Michele Thomas

January 23, 2024

5  out of  5
rating by Michele Thomas
"I trust and depend on the Stringfield and company for all my insurance needs. Shannon is the best and Carla is so helpful and accommodating. The entire team is responsive, knowledgeable and make difficult situations easy. Thank you, Carla for my last problem solve!"
We responded:
"Hi Michele, thank you so much for your kind words! We're thrilled to hear that you trust and depend on our team at Shanna Stringfield State Farm for all your insurance needs. It's wonderful to know that we have provided the greatest service, with Carla being particularly helpful and accommodating in solving your last concern. We're committed to being responsive, knowledgeable, and making difficult situations easy for our valued customers. If you ever have more questions or need assistance, feel free to reach out. Your trust means the world to us! ๐ŸŒŸ๐Ÿค"
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Mark Collins

January 12, 2024

5  out of  5
rating by Mark Collins
"Contacted Shanna Stringfield's office on 1/11/2024 after receiving notice from the MVA regarding a lapse in insurance for a totalled vehicle. Spoke with Carla and she was courteous, helpful and provided prompt customer service!!!"
We responded:
"Mark, thank you for reaching out, and I'm glad Carla from Shanna Stringfield State Farm provided courteous and prompt customer service. We're here to assist you with any insurance needs you may have. If you have further questions or need assistance, feel free to contact us anytime!"
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Diane T

January 9, 2024

5  out of  5
rating by Diane T
"Shanna, Kelli, and Carla are unmatched. These ladies are not only professionals in the insurance industry, they are my family. Kelli, thank you for the exceptional service you provided recently on bringing me back home to State Farm Insurance. Care, compassion, and concern is what you exhibit. I feel safe now."
We responded:
"Diane, it warms our hearts to hear such kind words. We consider our customers family, and we're thrilled Kelli could provide you with exceptional service. Your safety and satisfaction are our top priorities. Thank you for being a valued part of our Shanna Stringfield State Farm family! We've missed you!"
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D Brown

January 9, 2024

5  out of  5
rating by D Brown
"Iโ€™ve been a member of the State Farm family for 25+ years and the service is still as good as the very first day. I have my car, home and life insurance with this company and Iโ€™ve never been disappointed. Shanna and Kelli are always available to assist and take care of issues quickly and thoroughly! I appreciate them!! ๐Ÿซถ๐Ÿฝ"
We responded:
"D, we appreciate your loyalty over the past 25+ years. I, Kelli, and the team are committed to delivering the same excellent service from day one. We're here to assist with all your insurance needs promptly and thoroughly. Thank you for choosing us! - Shanna Stringfield State Farm Insurance in Bowie, MD"
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Roli Good

December 27, 2023

5  out of  5
rating by Roli Good
"I have been a client of this office for 20+ years. I have my car and home insured with them. Shanna, Kelli and Carla are very responsive, professional, and a delight to work with. I have always gotten prompt responses via a phone call or an e-mail. I recently started working from home and contacted the office to see how this will affect my quote. Carla was very prompt with her responses. She kept me updated while awaiting a response to my inquiry. I cannot say enough about how happy I am with Shanna and her Team. I am a customer for as long as I have a car and home. Thank you Team!"
We responded:
"Roli, your continued trust for 20+ years with Shanna Stringfield State Farm means the world to us. I, Kelli, and Carla take pride in providing responsive and professional service. We're delighted to be part of your journey and appreciate your kind words. "
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tamerat teklewold

December 26, 2023

5  out of  5
rating by tamerat teklewold
"The entire office has been very helpful and cooperative."
We responded:
"Tamerat, we're glad to hear our office has been helpful and cooperative. If you ever have questions or need assistance, don't hesitate to reach out. We're here for you! - Shanna Stringfield State Farm Insurance in Bowie"
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Deborah Donaldson

December 22, 2023

5  out of  5
rating by Deborah Donaldson
"Wonderful I am so happy with the service from State farm shanna Springfield wonderful staff friendly. I usually deal with Carla Cannon she is amazing super friendly and outstanding!!"
We responded:
"Deborah, thank you for the wonderful feedback! We're thrilled to hear you're happy with the service from the Shanna Stringfield State Farm office, and Carla appreciates the kind words. If you need anything in the future, we're here for you!"
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katrina george

December 6, 2023

1  out of  5
rating by katrina george
"You will not help a loyal customer, your google rating will share this burden over my head that you could have helped me with. Helping people is 5 star worthy. Leaving them out to dry you get 1 star. Thanks for nothing. I canโ€™t wait to find a cheaper quote to leave State Farm Shanna Stringfield office."
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Megan Tiemann

December 5, 2023

5  out of  5
rating by Megan Tiemann
"Kelli-Ann with Bowie MD State farm is wonderful. She always answers my emails quickly and efficiently and has been great to work with. Thank you for always being there."
We responded:
"Hi Megan! Thank you so much for taking the time to share your positive experience with Kelli-Ann at our Bowie, MD State Farm office. We're thrilled to hear that she has been responsive, efficient, and a pleasure to work with. Providing excellent service and being there for our customers is our top priority. If there's anything else you need or if you have any further questions, please don't hesitate to reach out. We appreciate your trust in our team. - Shanna Stringfield - State Farm Agent "
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Ridwanul Haque Nibir

October 13, 2023

5  out of  5
rating by Ridwanul Haque Nibir
"Great client service from Carla, She handled very smoothly everything."
We responded:
"๐ŸŒŸ Thank you, Ridwanul, for your kind review! We're delighted to hear that Carla provided you with great customer service and handled everything smoothly. ๐Ÿ‘๐Ÿ‘ Carla is dedicated to delivering exceptional service, and we're here to assist you whenever you need. If you have any more questions or require further assistance, please don't hesitate to reach out to Shanna Stringfield State Farm Insurance. We're always here to help! ๐Ÿค๐Ÿš€๐Ÿ˜Š"
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Paulette Best

October 13, 2023

5  out of  5
rating by Paulette Best
"Been with state farm for over 30 years. Love the service and friendliness. Special shout out to Ms. Carla!"
We responded:
"๐ŸŒŸ Thank you, Paulette, for your continued support and kind words! We're honored to have had the privilege of serving you for over 30 years. Your loyalty and the love for our service mean the world to us. ๐Ÿฅฐ๐Ÿš—๐Ÿ‘ Special shout out to Ms. Carla indeed! Carla is an integral part of our team, dedicated to providing exceptional service. If you ever need assistance or have more to discuss, please feel free to get in touch. We're here to continue serving you with the same friendliness and professionalism you've come to expect. ๐ŸŽ‰๐Ÿค—๐Ÿ’ผ Thank you for being a valued member of our State Farm family for three decades! โ€“ Shanna Stringfield State Farm Insurance in Bowie, MD ๐Ÿค๐Ÿš€๐Ÿ‘"
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jacqueline odle

October 3, 2023

5  out of  5
rating by jacqueline odle
"Carla Cannon has always come through for me and my insurance needs. I really appreciate her patience. kindness along with helping me to understand each policy! God bless her as she continues to help others."
We responded:
"๐Ÿ˜Š Thank you, Jacqueline, for your kind words! ๐Ÿ™Œ We're so glad to hear that Carla Cannon has provided you with exceptional service and assistance with your insurance needs. ๐ŸŒŸ It's our goal to ensure that you not only have the right coverage but also understand it fully. Carla is indeed a dedicated professional, and your feedback means the world to us. ๐Ÿš€ We appreciate your trust, and we're here to help whenever you need us. ๐Ÿ›ก๏ธ God bless you and thank you for being a valued part of our State Farm Insurance family! ๐Ÿ™ - Shanna Stringfield State Farm Insurance in Bowie, MD "
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Steven Emmert

September 29, 2023

5  out of  5
rating by Steven Emmert
"Carla is friendly, professional, and efficient. The whole process for me to get insurance was so much faster than I expected. I appreciate that! Thanks, Carla:)"
We responded:
"๐ŸŒŸ๐Ÿ˜Š Steven, thank you for sharing your experience with us! Carla is truly a gem โ€“ friendly, professional, and efficient! โฉ๐Ÿ™Œ We're delighted to hear that the insurance process was faster than expected, making it hassle-free for you. ๐Ÿ‘๐Ÿ˜ƒ Thanks for choosing us, and a big thanks to Carla! ๐Ÿš—๐Ÿก๐Ÿค๐Ÿ˜Š"
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Damion Taylor

September 28, 2023

5  out of  5
rating by Damion Taylor
"I have been a loyal and faithful client with this office for over 20 years. Kelly and Carla are sincerely the best. They are consistently reliable, knowledgeable, friendly and professional. They are always immediately ready and available to answer questions, concerns or address any issues I may have with my vehicles, home, policies or otherwise. This office has been like a member of my family and I am so truly grateful for their elite customer service. Shanna is blessed to have such a great staff and team!"
We responded:
"Thank you so much for your incredibly kind words and for being a loyal customer for over two decades! Kelli and Carla truly appreciate your trust and support. We're delighted to hear that you've had such a positive experience with our team. We consider our customers to be like family, and it warms our hearts to know you feel the same way. If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out. Your satisfaction means the world to us. "
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Shahana Ahmed

September 26, 2023

5  out of  5
rating by Shahana Ahmed
"I have been a client with a homeowner policy for over 20 years and recently added car insurance as well. Carla was fantastic to work with, answering every question I possibly had and following up at every step of the way."
We responded:
"We greatly appreciate your kind feedback and your long-standing trust in our services for over 20 years. Carla is indeed exceptional, and we're thrilled to hear she provided you with top-notch service while bundling car insurance to your homeowner policy. We strive to make every step of the process as smooth and informative as possible. If you ever have more questions or need assistance in the future, please feel free to get in touch. We're here to help!"
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Anna Skrupky

September 13, 2023

5  out of  5
rating by Anna Skrupky
"We are new to Maryland and found Shanna's office to be wonderful as we navigated changing our home owners and auto insurance to a new state. Communication was always clear, prompt, and friendly. Thank you especially to Kelli for all the time she spent on the phone with me talking through options."
We responded:
"๐ŸŒŸ Thank you so much, Ann, for your kind words! We're thrilled to have helped you transition smoothly to Maryland and find the right insurance coverage. ๐Ÿก๐Ÿš— Clear, prompt, and friendly communication is our priority, and we're delighted to hear that you had a positive experience with us. ๐Ÿ“ž Special thanks to Kelli for her dedicated assistance in exploring your options. ๐Ÿ’ฌ Please don't hesitate to reach out if you ever need anything else. Welcome to Maryland, and thank you for choosing Shanna Stringfield State Farm! ๐ŸŒ†๐Ÿค"