State Farm® Insurance Agent Shanna Stringfield

"I have been a loyal customer since 1988. Shanna, Carla, and Kelli have taken such outstanding care of me, and this excellent customer service was given to my twin daughters when they came of age. Kelli took the initiative to assist my daughter in finding an agent in NC when she moved there for Law School. Everyone in the office goes above and beyond to ensure that I am pleased and that all my concerns are addressed. The team is consistently reliable, knowledgeable, friendly, and professional. The team is always readily available to answer questions and concerns or address any issues we may have with our vehicles or our home policy. Every claim has been handled expeditiously, and they always ensure we receive the best rates and every applicable discount! This office has been like a family by not missing calling and sending birthday wishes or holiday greetings. Shanna, Kelli, and Carla have been excellent, and their customer service is out of this world. They are a first-class act. You can’t go wrong with Shanna and her team!"

"I have been a loyal and faithful client with this office for over 20 years. Kelly and Carla are sincerely the best. They are consistently reliable, knowledgeable, friendly and professional. They are always immediately ready and available to answer questions, concerns or address any issues I may have with my vehicles, home, policies or otherwise. This office has been like a member of my family and I am so truly grateful for their elite customer service. Shanna is blessed to have such a great staff and team!"

"We are new to Maryland and found Shanna's office to be wonderful as we navigated changing our home owners and auto insurance to a new state. Communication was always clear, prompt, and friendly. Thank you especially to Kelli for all the time she spent on the phone with me talking through options."

"I do not know how long I have been a client, but let me say, in all the many years, Ms. Shanna Stringfield, Ms. Carla and Ms. Kelly have been nothing but professional, courteous, helpful, kind, and very concerning of you as a person and not treated as just a client, The whole staff makes me feel like we are a family, and I love how they all will talk to you and ask if you are doing well, this is very rare, but I love the atmosphere and vibe that this office gives and they are all so pleasant everyday to you which says a lot, no matter how busy they are they each still will take the time to talk to you and make sure you are personally doing well and getting the right coverage for your needs , THANK YOU ALL FOR YOUR HELP GIVING TO ME AND MY NEEDS THROUGHOUT MANY YEARS OF COVERAGE."

"I have been a client of Shanna Stringfield at State Farm for over 20 years! Shanna, Kelli and Carla have been absolutely amazing and their customer service is first-class! Every claim has been handled expeditiously and they always make sure that we are receiving the best rates and every applicable discount! They treat us like family and never miss calling and sending Birthday wishes or holiday greetings! You can’t go wrong with Shanna and her team!"

"I've been with Shanna's office for more than 20 years and I've always received high quality customer service. I had the pleasure of speaking with Carla this week and that high quality customer service continues. She answered all of my questions, made sure I was aware of all the discounts I was eligible to receive, and I was provided a great rate. And she was warm and engaging and she made me feel valued as a long-term customer."

"Having an independent agent is so much better than dealing with the main company. Shanna Stringfield's office always goes above and beyond in assisting with insurance needs. Kelli plays a major role in the success of the office. Kelli has assisted me with obtaining and maintaining car, home and business policies. She stays on top of things and has a great attitude while doing it. I have nothing but great things to say about this office."

"I’ve been a customer with Shanna S and her team for a few years. Best decision I made. I saved on both our homeowner and auto policies. Shanna and her staff especially (Kelli) are the consummate professionals and easy to work with. Most recently, I had to add a male, teen driver to my policy and I worked with Kelli and she worked diligently to find me all the available discounts that could be applied and she found us a great rate. I would never go anywhere else for my insurance needs!"

"I’ve been a long time client of Shanna Stringfield’s and I just wanted to let you know that it is such a pleasure to work with both Kelli and Carla. Each time I call, they are extremely pleasant, patient and knowledgeable. I know people don’t often get the recognition they deserve, so I wanted to just say they both are amazing."

"I just love, love Shanna and her staff (especially Kelli). Shanna has been my insurance agent for several years, and so far…..I will not consider switching to anyone else. This agency have a real caring, family-style spirit thriving in it. While all staff are very helpful……I feel Kelli is amazing!!! She is very patient, thorough, knowledgeable, and caring. If you are not already a client of Shanna Stringfield……I highly recommend you step on over."

"Carla over at the agency was very helpful before, during and after switching my insurance over to Statefarm. She helped my mortgage company get the info they needed for payments as well as called me days later to deliver more great news. I’m very pleased with being back with good neighbors. Thanks Shanna and team"